Frequently Asked Questions
Who is Ashley Ann Distributors?
We are a family owned and operated business located in Dartmouth, Nova Scotia. We import and wholesale candles and giftware across Canada. In the last three years, we helped organizations raise over $250,000 for their respected causes.
What is this product?
This product is a mason jar soy blend candle. These candles are manufactured by Our Own Candle Company in Findley Lake, New York. Our candles are available in 12 regular scents plus 2 seasonal scents and offer the best colour, true to life scents and a clean burn.
How does it work?
We provide you with order forms for you to give to your fundraisers. Your fundraisers then collect orders and payment from your customers. You then gather all orders from your fundraisers and compile an order for candles to then give to us. Once you send us your order we fill it within 24 hours in most cases. We will contact you once your order is ready to be picked up. Payment is due by cash, debit, Visa, MasterCard or American Express when you pick up your order. Your fundraisers will then deliver the candles to your customers. Smiles ensue!
What is the minimum order?
There is no minimum order and there are no upfront costs. If you do not sell any candles - you do not owe us anything.
When can I run a fundraiser using your candles?
Unlike other fundraising programs, our program is available 365 days a year (366 during a leap year)
How much are the candles?
Candles picked up at our Dartmouth located warehouse are $8.00 per candle (tax included). Please contact us if you need shipping arranged.
How much can I sell the candles for?
You can sell the candles for whatever price you like. There are retailers that sell these candles for $14.99. Many of our fundraisers in the past have had great success selling the candles for $15.
What happens if a customer is dissatisfied with a candle?
We guarantee candles against manufacturer defects. If one or more of your candles is affected by a manufacturers defect, simply contact us and we will arrange to replace those candles.